Managing Telecounseling (Recruit 4.0)


Do you want to call prospective students as part of your communications? Connect with inquiries and prospects personally using a telemarketing campaign.



  1. Introduction to Managing Telecounseling
  2. Managing Phone Calls Assigned to Individual Users
  3. Creating a Phone Call Queue
  4. Creating a Telecounseling Phone Campaign
  5. Managing Calls from a Queue
  6. Closing a Telecounseling Project

Printable resources:

  • Telecounseling Student Callers Queue


18 minutes


To register for this course please click "Start" below. If you are registering for someone else please check "This is for someone else".

This training is free.


Duration: 18 minutes

This course is available to you as a benefit of your institution's maintenance agreement for Ellucian products.