Do you want to call prospective students as part of your communications? Connect with inquiries and prospects personally using a telemarketing campaign.

Lessons:

1. Introduction to Managing Telecounseling
2. Managing Phone Calls Assigned to Individual Users
3. Creating a Phone Call Queue
4. Creating a Telecounseling Phone Campaign
5. Managing Calls from a Queue
6. Closing a Telecounseling Project

Printable resources:

• Telecounseling Student Callers Queue Quick Reference Guide

17 minutes