Managing Telecounseling (Recruit 4.2-4.7)
Summary
Do you want to call prospective students as part of your communications? Connect with inquiries and prospects personally using a telemarketing campaign.
Description
Lessons:
- Introduction to Managing Telecounseling
- Managing Phone Calls Assigned to Individual Users
- Creating a Phone Call Queue
- Creating a Telecounseling Phone Campaign
- Managing Calls from a Queue
- Closing a Telecounseling Project
Printable resources:
- Telecounseling Student Callers Queue Quick Reference Guide