Chrome users: Audio not playing?
A recent release of Google Chrome may have defaulted your browser's AutoPlay policy, which determines whether audio plays automatically. If the audio narration is not playing automatically when viewing lessons in Chrome, you can pause the playback, then play again, as a workaround. Alternatively, you can access Chrome's AutoPlay policy flag by pasting the following into Chrome's URL bar: chrome://flags/#autoplay-policy


Popular Video Tutorials

Site Overview (5:04)
Using Learning Paths (2:08)

Quick Reference Guides

Browser Compatibility

This site has been tested on the latest versions of Microsoft Internet Explorer, Microsoft Edge, Google Chrome, Mozilla Firefox, and Apple Safari, and on Microsoft Windows (7, 8, 8.1, 10), MacOS, and Apple iPad iOS operating systems. If you experience issues viewing the site or its content, please report it to

Some issues have been encountered using Internet Explorer and may be related to browser security settings. If you encounter this issue, we recommend using a different browser if you are able to. You can also try to update your Internet Explorer settings, as this has been known to resolve the problem in some cases. Visit this page for instructions.

Getting Started

How do I obtain an Ellucian HUB login?    view PDF
How do I verify my email address?    view PDF
Site overview video    watch video (5:04)

Finding and Viewing Courses

How do I use the Learning Paths?    view PDF    watch video (2:08)
How do I register for a course?    view PDF
How do I view a lesson within a course?    view PDF
How do I view a printable resource ("quick reference guide") within a course?    view PDF
How do I manually mark a lesson as complete?    view PDF
How do I "quick start" a course? (for subscription holders only)    view PDF

Where to Get Additional Help

Ellucian HUB

If you need assistance with your Ellucian HUB account, including forgotten username, password reset, or questions about your access to applications within the HUB, contact

On-Demand Subscription Library

If you have questions about the On-Demand Subscription Library, or if you are experiencing difficulties using this site, contact

Advantage Plus access to On-Demand Subscription Library for Banner and Colleague

Institutions with an Advantage Plus maintenance contract for Banner or Colleague receive access to a pre-selected collection of courses for those products. Please visit this page for more information and links to these courses.

Instructor Led Classes and Schedules

If you have questions about Ellucian's instructor-led training or class schedules, contact